G Singh
1 year ago
We find the truck. We vet it. We stay on it.
What does a freight broker do?
A freight broker is a licensed intermediary that arranges transportation between shippers and motor carriers without owning trucks. The broker sources capacity, vets the carrier, negotiates the rate, issues the rate confirmation, tracks the load, and handles problems and claims. The shipper gets one point of contact instead of a carrier list. The carrier gets freight without a sales team.
What that means on a Tuesday: you have a load. You call us, or send the lane through the quote form. We price it, find a truck, verify the carrier is real and legally allowed to haul it, send you a rate confirmation with the driver, truck and trailer on it, then keep track of the load until it delivers. If it goes sideways, a breakdown or a closed dock or a missed appointment, it is our phone that rings, not yours.
What we move
1
Truckload
Dry van, flatbed and step-deck across 48 states, sourced per load from carriers we have vetted and used before.
2
LTL and partials
Pallets and partials, classed right the first time so the invoice matches the quote.
3
Expedited and drayage
Sprinter, straight truck and team drivers for freight that has run out of time. Containers off the ramp and onto your dock.
4
Spot and surge
Carrier capacity for immediate or one-time shipping needs, and for the weeks when your contracted carriers are out of trucks.
We do not own trucks. Here is why that helps you.
A carrier can only sell you its own trucks
A carrier with forty trucks can only sell you those forty. When they are covered you are stuck, and the sales rep will tell you they can handle it right up until they cannot.
- Why non-asset
Most trucking companies run fewer than ten trucks
They have no sales team and they are not calling you. But they run your lane every week, and we know them. Our capacity was never sitting in a yard waiting to be dispatched.
- Where capacity comes from
The honest version of the tradeoff
An asset carrier controls its own equipment and can promise you a specific truck. We cannot do that. What we can do is get you a truck when the asset carriers are all committed, which is the situation that actually costs you money.
- The tradeoff
Should you just call the carrier direct?
For your core lane, probably yes
If you run the same lane five times a week and a carrier will dedicate trucks to it, go and do that. You will get a better rate and a driver who knows your dock. Nobody at a brokerage should tell you otherwise.
Call us for everything else
The spot loads. The surges. The lane you run twice a year. The one that has to be there tomorrow because somebody upstream missed a date.
Most shippers have both
Contracted carriers for the consistent lanes, and a broker for the rest. We are not trying to replace your carrier relationships. We are what you call when those relationships are out of trucks.
- How we vet
How we decide who touches your freight
Seven steps, every carrier, every load.
- Authority verified against FMCSA records
- Safety rating checked
- Insurance confirmed with the insurer
- Identity callback to the number on the carrier’s federal record, not the number in the email
- Written agreement prohibiting re-brokering
- Driver, truck and trailer confirmed before pickup
- Ongoing monitoring of authority, insurance and safety
Step four is the one that stops most freight fraud, and it is the one almost nobody talks about.
Industries we
move freight for
Automotive
Line-down freight does not wait for a callback. Sequenced deliveries and plants that shut down when the truck is late.
Healthcare
Medical and pharma freight, temperature-logged and clean, with the chain of custody documented.
Retail
Hit the delivery window, avoid the chargeback. Retail DCs do not reschedule because your carrier had a problem.
How we price, and
what you will see
All-in. One number, fuel included. That is the number on the invoice. Accessorials that could apply to your load, such as detention, TONU, layover, driver assist, lumper and stop-off, are quoted in dollars up front rather than discovered later. If something changes on the load, you get a call before it costs you money.
What we will not do is quote you a number we know is light to win the load and then come back for more once the freight is committed. That works once. We would rather have the lane.
FAQ
Freight brokerage
frequently asked questions
What is a freight broker?
A freight broker is a licensed intermediary that arranges transportation between shippers and motor carriers without owning trucks. The broker sources capacity, vets the carrier, negotiates the rate, tracks the load, and handles claims. US freight brokers hold FMCSA broker authority and are required to carry a $75,000 surety bond.
How do freight brokers make money?
A broker earns the difference between what the shipper pays and what the carrier is paid, in exchange for sourcing capacity, vetting carriers, managing the load, and carrying the administrative and claims burden. We quote all-in, so the number we give you is the number you are invoiced.
Do I need a broker if I already have carriers?
Most shippers use both. Contracted carriers handle your consistent lanes at a good rate. A broker covers the spot loads, the surges, the odd lanes, and the times your carriers are out of trucks. If you run a lane five times a week, contract it directly and call us for the rest.
Are freight brokers liable if my freight is damaged?
The carrier is primarily liable for cargo loss or damage, and we carry contingent cargo liability behind our carriers. Either way you file with us rather than chasing the carrier yourself. We file it, chase it, and keep you updated until it is closed.
